FAQ

Can I exchange an item?
Unfortunately, no we do not offer exchanges. if you are not happy with your item we will issue a coupon code towards your next purchase

Can I cancel my order?
Our staff is quick at processing orders once an order has been placed we are unable to cancel.

How often do you restock?
Restock dates vary depending on product availability.

I emailed your customer service. When should I expect a response?
We aim to respond to all emails within 48 hours’ response times may be extended during holidays, promotions, launches and restocks please do not send multiple emails as this will place you at the end of queue.

Can I make changes to my order once it’s been placed?
All sales are final please review order before submitting.

How can I find out about launches and restock?
Event information about launches and restock will be posted on site and as well as on social media, be sure to follow @mulataskollection